Telephone Customer Service Employee (m/f/d)

Job advertisement

Telephone customer service employee (m/f/d)

Full-time
Langenfeld
Immediately
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We offer you:

• Individual developmentWith us, you are the centre of attention! We support your career and value your work.
• Security & CareerLook forward to a permanent contract in a stable company - your basis for a bright professional future.
• Flexibility & well-beingOur modern working conditions and flexible working hours guarantee a pleasant working atmosphere.
• Team & GrowthExchange ideas with passionate colleagues and constantly develop yourself further.
• Speed & efficiencyOur flat hierarchies and fast decision-making processes allow you to realise your full potential.
• Co-designYou can help shape processes and solutions with us and live out your creativity.
• Top locationEnjoy the advantages of a central location close to the city centre.

Your role with us:

• Personality: Your open personality is our key to cultivating relationships with interested parties who are already familiar to us.
• Communication: With targeted questions and active listening, you recognise the current needs of the person you are talking to.
• Solution presentation: Whether it's a visit to one of our events or an individual appointment - you cleverly present suitable solutions.
• Conversation management: With your friendly voice and descriptive language, you create a dialogue experience that will be remembered.
• Motivation: Your enthusiasm and curiosity drive you every day.
• Don't worry: We don't sell here! Because we are not a call centre.

Your profile

• Phone calls: Telephoning is your passion and you are enthusiastic about the diversity of human characters.
• Language skills: Very good knowledge of German.
• Education: Ideally a completed commercial apprenticeship.
• Technical knowledge: You are adept at using MS Office and have experience with CRM systems.