Mitarbeiter Dienstleistung Schwerpunkt Informatik / Zählerexperte (m/w/d)

To strengthen our team, we are looking for someone to start as soon as possible.n motivatedn Employee Service Specialist with a focus on IT / Meter Expert (m/f/d) full-time.
Your tasks:
Technical training and knowledge transfer

• Conducting technical training for customers and employees at home and abroad
• Imparting specialist knowledge on: Meter and charging station testing systems
• Meter communication (SML, DLMS/COSEM, HDLC, M-Bus, Wireless M-Bus)
• Analysis and evaluation of test results

Development and adaptation of customer-specific solutions

• Configuration and adaptation of ZERA test systems and test software to individual customer requirements
• Development and maintenance of customer-specific test logics and test procedures
• Integration of new or special meter communication interfaces
• Integration of ZERA systems into our customers' existing IT infrastructures
• Integration of additional test objects such as smart meter gateways or control boxes

Service and project activities

• Participation in calibration services and metrological services both in-house and on-site at the customer's premises.
• Creation of technical documentation, tutorials and training materials
• Technical support for sales in customer projects
• Participation in expert committees (e.g. FNN, DKE, IEC) as well as in cross-departmental projects and improvement initiatives.

Your profile

• Successfully completed technical training in the field of computer science, electrical engineering or comparable qualification
• Ideally, knowledge of energy, measurement, testing or metering technology.
• Experience in handling software and IT systems
• Good Linux knowledge
• Programming experience (e.g., C#, Java, VBS or similar) is an advantage.
• Strong technical understanding and analytical thinking skills
• Structured, independent and solution-oriented work style
• Enjoyment of customer contact and the communication of technical content
• Confident demeanor and good communication skills
• Willingness to travel for approximately 20 weeks per year for training and customer visits

We offer:

• A varied and responsible role in an innovative technical environment.
• Collaboration on future-oriented topics in the energy industry and digitalization.
• Flexible working hours with flextime arrangements.
• Option for mobile working or working from home after successful onboarding.
• 30 days of vacation per year.
• Attractive compensation including bonuses.
• Individual training and development opportunities.
• Modern work equipment and professional technical facilities.
• Flat hierarchies, short decision-making processes and an open corporate culture.
• Extensive training by experienced colleagues.
• Working in a motivated team with high professional competence.
• Free parking
• Employee events and joint team events.
• Opportunity to contribute your own ideas and actively participate in the further development of our service portfolio.
• Bicycle leasing (JobRad)
• Company mobile phone also for private use
• Free drinks

Please send your application by email, including a cover letter, CV, certificates, and salary expectations, to jobs@zera.de .

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